The Challenge

Since its acquisition by P&G in 2001, Aussie’s target consumers were hair involved suburban women 25-44 years old. The risk of sunsetting the brand in the NA market reached its tipping point in 2018 after several years of consistent decline.

Knowing your WHO

Smiling woman with voluminous curly brown hair wearing a yellow crocheted sleeveless top

Conducting consumer research enabled to identify the demographic and consumer segment the brand over-indexed with. This helped to drive focus on the brand’s fundamentals, innovation, points of superiority and benefit spaces. The brand positioning became evident:

Friction-less Hair Care for every hair type.

Two purple Aussie 3 Minute Miracle deep conditioners for curly hair with bright pink caps on a lavender background
Smiling woman with long wavy brown hair posing with her hands behind her head against a lavender background
Portrait of a smiling woman with voluminous curly red hair against a lavender background
Smiling woman with voluminous curly auburn hair against a lavender background
Freckled woman with voluminous curly red hair laughing against a lavender background
Portrait of a smiling woman with voluminous curly red hair against a lavender background
Aussie haircare product campaign collage featuring hydration shampoo, conditioner, hair spray, diverse models, tropical ingredients, and moisturizing hair-care claims.
Smiling woman with curly red hair holding purple dumbbells against a lavender background

Fastest growing P&G Hair Care brand after fundamentals and VisID work.

#3 Shampoo Brand in the Portfolio surpassing Legacy Herbal Essences

Best of Brands Awards achievement for Superior Brand building performance and top growth for 3 consecutive years.